During Journey
NO, we require the valid pickup address, for the security of driver, we do not accept street intersection as pick up address
At the pickup time, you must check the ID of the driver and confirm the License number which we provide to you also check the number plate, and cab model at the start of the trip. Do not ride if the vehicle does not match what we provide you earlier.
Do not ride, If the vehicle and driver information do not match. We shall not be responsible or liable in any manner. If you choose to ride in a vehicle that is not commercially licensed or ride with a driver other than the one that we have to assign to you. Kindly inform us on an urgent basis at 7999390115.
Tcab is proud of its on-time performance but some time-sensitive involves an Airport pick/drop or meeting/Exam of your destinations. Please budget for additional time (usually 30 min traffic delays for every 2hr of estimated travel time) and also let us know of this as a special request when making your booking. We will make additional efforts to ensure that we are vigilant and ensure safe and punctual transit for you. If in any case your cab is delay then we change the cab with immediate effect.
All the cabs of Tcab are new not less than 3 years old and every cab is regularly inspected along over 60min different points , However, breakdown can not be anticipated and does happen. Tcab expediently arranges a backup to ensure that your travel plans continue with the least possible delay.
Please verify the opening K.M and closing K.M. and also mention on duty slip
Assigned Driver and cab will wait 30 min on your pick up address normally but after 30 min waiting charge will apply automatically. waiting charges @150/-(Billed on hourly basis).
If you have any problem with assign cab and driver kindly call us our customer support 7999390115. We will provide you alternate solutions as soon as possible.
For one way trip we do not provide the multiple pick up and drop, but for Taxi Package/Round trip it will applicable . In case of One way you want multiple pickup and drop than it will be chargeable Rs. 250/-.
You get your invoice automatically when your trip completed.